Legal
Privacy Policy
Your privacy matters
This Privacy Policy explains how 55 Plus Senior Lending Solutions collects, uses, shares, and protects information when you use this website or contact us. Because we help with reverse mortgage decisions, some of the information we handle is financial in nature, and we treat it with care. By using this site you agree to this policy.
Information we collect
We collect the information you choose to provide through our forms or by phone and email, such as your name, phone number, email address, mailing address, age, and details about your home and your goals. We collect nonpublic personal financial information only when it is needed to help you and only with your knowledge. Like most websites, our host and analytics tools also collect standard technical information such as IP address, browser type, pages viewed, and general location, for security and to improve the site.
How we use your information
We use your information to respond to your inquiry, answer your questions, provide the education and services you request, follow up about reverse mortgage options, meet legal and regulatory requirements, and improve our website and service. We do not sell your personal information.
How we share your information
We share your information only as needed to serve you or to comply with the law. This may include the licensed professionals and service providers who help deliver our services, such as our lending partner and the vendors that support our website, communications, and processing. We require those parties to protect your information and to use it only for the services they provide to us. We may also share information when required by law or to protect rights and safety. We do not sell your personal information.
Communications and your choices
When you provide your phone number or email, you consent to be contacted by phone, text, and email, including by automated dialing technology and prerecorded messages, about reverse mortgage options. Consent is not a condition of any purchase. Message and data rates may apply and message frequency may vary. You can opt out of marketing emails using the unsubscribe link, out of text messages by replying STOP, and out of marketing calls by asking to be added to our internal do not call list.
Cookies, analytics, and advertising
This site may use cookies, pixels, and analytics tools to understand how visitors use the pages, remember your preferences, and measure the performance of our content and any advertising. You can control cookies through your browser settings, and where required we honor recognized opt out and global privacy control signals.
How we protect your information
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information you provide, consistent with applicable financial privacy laws. No method of transmission over the internet is completely secure, so please avoid sending sensitive details such as full account or Social Security numbers through the website contact form.
How long we keep it
We keep the information you submit only as long as needed for the purposes described here, to maintain our records, and to meet legal and regulatory obligations, after which we take steps to delete or anonymize it.
Your privacy rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to have it corrected or deleted, to opt out of the sale or sharing of personal information or of certain targeted advertising, and to not be treated differently for exercising these rights. To make a request, please contact us. We will verify your request and respond as required by applicable law.
Children's privacy
This website is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under the age of eighteen. If you believe a child has provided us information, please contact us and we will delete it.
Third party links
Our site may link to third party websites that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices.
Accessibility
We work to keep this website accessible. If you need this Privacy Policy or any other information in an alternative format, please contact us.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date, and significant changes will be highlighted where appropriate.
How to contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us or call the number listed on our site.